What We Offer
Full-Service Hospitality & Property Management
Every service we offer is designed to protect your investment, maximize your revenue, and create exceptional guest experiences.
Full-service management from listing to checkout.
Vacation Rental Management
We take complete ownership of your vacation rental operation — from creating and optimizing your listing to managing every guest interaction, coordinating turnovers, and handling maintenance. You receive detailed performance reports while we handle the day-to-day.
Ideal For
Property owners who want a completely hands-off experience while maximizing rental income.
What's Included
- Listing creation and optimization across Airbnb, VRBO, and Booking.com
- Professional photography coordination
- Dynamic pricing strategy and revenue management
- Guest communication from inquiry to checkout
- Cleaning and turnover coordination
- Maintenance request management
- Monthly performance reporting
- Inventory management and restocking
Expert support without giving up control.
Airbnb Co-Hosting
Our co-hosting service is designed for owners who want professional support managing their Airbnb without fully handing over the reins. We handle the operational details — guest messaging, reviews, scheduling, and coordination — while you stay in control of your listing and pricing.
Ideal For
Owners who want to stay involved in decisions but need reliable day-to-day operational support.
What's Included
- Guest messaging and communication management
- Review management and response strategy
- Check-in and check-out coordination
- Cleaning and turnover scheduling
- Calendar management and availability optimization
- Issue resolution and guest support
- Performance monitoring and recommendations
Hospitality that earns 5-star reviews.
Guest Experience
Exceptional guest experiences are the foundation of a successful vacation rental. We manage every touchpoint of the guest journey — from pre-arrival communication and seamless check-in to local recommendations and attentive in-stay support — ensuring every guest leaves a glowing review.
Ideal For
Owners focused on building a strong review profile and repeat guest base.
What's Included
- Pre-arrival communication and welcome messaging
- Smooth check-in coordination and instructions
- Personalized local recommendations and guides
- In-stay support and issue resolution
- Check-out coordination and instructions
- Post-stay review management
- Guest satisfaction monitoring
Pristine turnovers, every single time.
Cleaning Coordination
A spotless property is non-negotiable for 5-star reviews. We coordinate professional cleaning services between every guest stay, manage scheduling around your calendar, and conduct quality control inspections to ensure your property always meets the highest standards.
Ideal For
Owners who want consistent, professional-grade cleanliness without managing cleaning logistics themselves.
What's Included
- Professional cleaning team coordination
- Turnover scheduling aligned with check-in/check-out
- Post-cleaning quality inspections
- Linen and towel management
- Deep cleaning scheduling
- Supply inventory checks during turnover
- Issue reporting and documentation
Protect your investment with proactive care.
Property Care
Your property is a significant investment. Our property care service includes routine inspections, supply restocking, maintenance coordination, and detailed condition reporting — so small issues are caught early and your property stays in excellent condition year-round.
Ideal For
Owners who want proactive property protection and peace of mind between guest stays.
What's Included
- Regular property inspections and condition reports
- Supply restocking and inventory management
- Maintenance issue identification and coordination
- Vendor and contractor management
- Seasonal property preparation
- Emergency response coordination
- Detailed documentation and photo records
Maximize occupancy and nightly rates.
Revenue Management
Leaving money on the table is common in vacation rentals. Our revenue management service uses dynamic pricing strategies, market analysis, and performance data to optimize your rates and occupancy — ensuring your property earns its full potential throughout the year.
Ideal For
Owners who want to maximize income and ensure their pricing strategy stays competitive.
What's Included
- Dynamic pricing strategy and implementation
- Competitive market analysis
- Seasonal rate optimization
- Occupancy rate monitoring and improvement
- Platform fee and revenue analysis
- Booking trend reporting
- Revenue performance benchmarking
Why Choose Us
What Sets Nieves Services Apart
10+ Years of Hospitality Experience
Deep expertise in hospitality and property services built over more than a decade serving Puerto Rico.
Local Puerto Rico Knowledge
We know the market, the guests, and the nuances of operating vacation rentals across the island.
Detail-Driven Approach
We treat every property as if it were our own — no shortcuts, no overlooked details.
Transparent Communication
Regular reporting, open communication, and full visibility into your property's performance.
Guest-First Hospitality
Happy guests leave 5-star reviews. Our hospitality-first approach keeps your ratings high.
Personalized Service
No cookie-cutter management. Every property and owner gets a tailored approach.
Ready to Get Started?
Let's Discuss Your Property
Schedule a free consultation and we'll walk you through the right services for your property, your goals, and your market.